President and CEO of HealthWide Solutions, is a dynamic leader and accomplished revenue cycle expert, having accelerated financial performance of over 300-hospitals and physician practices nationwide. She has an exceptional track record in developing and implementing product lines structured around consulting, education, and process improvement yielding optimal financial returns. Ms. Kloehn is an industry thought leader responsible for dissecting “Best Practices” into actionable tactics and playbooks for healthcare organizations. She is also the author and trainer of more than 20 Revenue Cycle Training Manuals, newsletters on Customer Service and e-learning products. During her time as COO of Zimmerman & Associates, Patricia developed a comprehensive patient financial clearance tool with HTP Technologies, which was then sold to McKesson Corporation. The product is used by many hospitals today within McKesson’s suite of Relay Health products. Prior to building her current consulting business, Ms. Kloehn also founded the company, Organizational Development Corporation and launched a newsletter called Re-Designing Customer Service, which touched on service excellence above and beyond healthcare. Subscribers included several Fortune 500 companies including Boeing, Xerox, IBM, Ritz Carlton, John Deere, and many others. As a nationally recognized industry expert, Ms. Kloehn is a sought after speaker for HFMA, ANI, AHAM, World Congress Leadership Summit, and Health Leaders.
Kloehn recently authored Cash is still KING, Maximize the margin to protect the Mission, with David Zimmerman.
Get me well and keep me well and keep me out of the hospital. Hospitals are great when you need them, but otherwise nobody wants to be in them if you can avoid it. So I think any time you can avoid the readmissions I think HealthWide Solutions provides a tremendous service. - Dave Zimmerman