Hospitals across the nation report they are filled to capacity and cannot accommodate additional patients. They report an inability to bring in direct admits, transfers, observations and outpatient post-ops, which means revenue loss. Long waits for bed space mean patient satisfaction scores take a beating. Many hospitals find the problem is tied to inefficient departmental communication, as well as the fact late-morning discharge policies are largely ignored (patients often don’t leave until mid-afternoon, while new admits wait in line). The common reaction from bed control: “We have enough beds - we just can’t turn them over effectively.”
HWS can assist and unclog your patient traffic problem. Imagine an Intake Unit that dispatches consent forms, medical histories, and insurance verification while a nurse performs initial patient assessments, contacts patients’ doctors and initiates tests and minor treatments such as pain relief and intravenous fluids. Managing patients more effectively from the time they walk in the door means they often won’t require an extensive work-up on the floor, and that makes them more likely to be accepted by a floor.
Likewise, patients who are ready to leave the hospital can enjoy the privacy of a Discharge Lounge while they wait for a ride home, freeing up a bed that might otherwise remain occupied.